7/14/2023 0 Comments Watch dog airlineDepartment of Transportation regulations that apply, and any suggestions for regulations or legislation to help prevent or recover from outages in the future. ![]() Nelson asked for a study looking at the number of flights delayed or canceled, the number of passengers affected, accommodations offered, amount of time to recover and the cause of each outage. "The issue of airline IT system crashes is serious and appears to be getting worse."Ī letter from the GAO responding to Nelson last week said the office expects to be able to start the review in about four months. ![]() The IT system outages "have often caused serious inconvenience for impacted passengers, who frequently experience substantial delays in reaching their destinations as well as significant out-of-pocket costs due to the delays," Nelson wrote in a letter to the GAO in August. Bill Nelson, D-Fla., had requested the study by the GAO.
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